After the Hearing

Hearing and Decision-Making Process

The EI BOA panel will review your case and consider all supporting documents submitted before the hearing, as well as any statements made during the hearing.

After the hearing, the panel will take time to review the evidence received, deliberate, and render a decision. Decisions are based on the Employment Insurance Act and the Employment Insurance Regulations taking into account the facts of the case. The panel may also refer to relevant court decisions to guide its reasoning and decide to:

• maintain the original reconsideration decision
• change the reconsideration decision
• cancel the reconsideration decision

The panel’s authority is limited to interpreting and applying the law. They cannot change the law or consider constitutional cases.

Decision

Typically, a decision is made on the day the hearing ends. All parties involved in the appeal will receive a written copy of the decision electronically within two business days after the hearing. If you have chosen to receive information from the EI BOA by mail, please allow for mailing delays.

Any party who disagrees with the decision has the right to appeal it to the next level: the Social Security Tribunal of Canada - Appeal Division.

For more information on how to appeal an EI BOA decision, including the steps, required forms and timelines, you must consult the Social Security Tribunal of Canada website for the most current process and deadlines.

Correction of Decisions

If you notice a minor error that does not change the outcome or the reasons in a decision rendered in your case, a correction can be requested. Only minor clerical errors that do not change the meaning or conclusion of the decision can be corrected. This is not a mechanism for appealing the decision or revisiting past arguments.

Examples of correctable errors include:

• Typos such as a misspelled name
• Missing or incorrect case file numbers, hearing dates, or decision dates
• A missing word that makes a sentence unclear

Should you notice an error, contact your Registry Officer as soon as possible after receiving your decision. Include your appeal number, describe the error precisely and note where it appears.

Note: Corrections cannot be made if the decision has already been appealed to the Appeal Division of the Social Security Tribunal.

Publication of Decisions

Selected decisions are published to promote transparency, accountability, and accessibility, while ensuring an individual’s privacy is protected. This practice aligns with the open court principle by making legal decisions accessible to the public, and by helping to build trust in the justice system. This allows for a better understanding of the decision-making process.

The EI BOA publishes decisions on its website and in other relevant legal databases. These include:

• All decisions appealed to the Appeal Division of the Social Security Tribunal
• Decisions of significant public interest
• Decisions where a publication request was approved

To protect the privacy of all parties involved, the EI BOA removes all personal information and any identifying information before decisions are published.

Published decisions are available in both official languages of English and French, as well as in accessible formats.